Job Overview
Stanbic IBTC Bank is a member of the Standard Bank Group, a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent including Nigeria and Ghana.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture.
Job Title: Officer, Application Support (Job Ref ID: 80447797A-0001)
Location: Lagos
Job Type: Full-time
Job Description
- Application Support – Responsible for the Support and Administration of the Bank Application (Finacle, Workflow & Reports) and Services (LINUX) used by the Finacle core support team for business continuity.
- Ensure smooth running of the core application systems through process issue resolutions and optimisation where required.
- Ensure that all work requests/incidents logged on IT Remedy are responded to and resolved within the agreed time frame.
- Also, ensure that calls are escalated and communicated to the required support area and user.
Responsibilities
- Provide high-level competency with regards to application systems and platforms such as Finacle, Linux etc.
- Deployment and orchestration of containerized applications.
- Creation and support of APIs and endpoints.
- Ensuring that engagements, deployments, investigations and other team activities fall in line with regulatory and governance guidelines.
- Successful resolution of application and system environment issues.
- Reduced number of incidents.
- Deployment of applications patches (custom and product).
Requirements
Type of Qualification:
- BSc Computer Science, Information technology or related field.
- Professional qualification can be an added advantage.
Experience:
- 3-4 years experience as technical support and management of Core and Peripheral Applications.
- Experience using Oracle SQL, T-SQL and PLSQL, Unix/Linux Administration, Python, Backup & restore operations, batch Scripting, scripting and automation, Windows server administration
Additional Information:
Behavioural Competencies:
- Adopting Practical Approaches
- Checking Things
- Developing Expertise
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Generating Ideas
Technical Competencies:
- Application Knowledge for Support
- Product and Services Knowledge
- Solution Design & Enablement
- Knowledge Management Systems
- Process Management
How to Apply
Interested and qualified candidates should:
Click here to apply